How to reach us

Email [email protected].

This is the only official support address for Leni. We do not have a phone line or live chat right now.

What to include

A short, clear email gets a faster, more useful reply. Please include:

• [ ] Your device (for example, iPhone 14, Pixel 8)
• [ ] Your operating system version
• [ ] The Leni app version (Settings → About)
• [ ] The account email you use to sign in
• [ ] What you were doing right before the problem
• [ ] What happened, and what you expected to happen
• [ ] Screenshots or a short screen recording if you can

Response time

We read every email. We aim to reply within two business days. Bug reports with steps and screenshots usually move fastest.

Account or billing requests

If you are writing about billing, include the store you bought through (Apple or Google) and the date of the charge if you have it. Refunds are handled by the app store, not by us. See Subscriptions & Billing for the direct links.

Legal or privacy requests

For data export, deletion, or other privacy requests, you can use the in-app flow in Settings → Account, or email the same address with the subject line Privacy request.

Business and press

Use [email protected] with Press or Partnership in the subject line.